Support · Mid-level
Technical Support Engineer
Socket · Remote
The job text is in its original language.
Socket is hiring a Technical Support Engineer. Fully remote: Remote in the United States. Listed pay: $100K – $130K. About Us Socket helps devs and security teams ship faster by cutting out security busywork. About the Role We're looking for a Technical Support Engineer to join as Socket's dedicated support hire in the United States. You'll be the go-to person for developers and security teams across Zendesk, Slack, and Discord, working to resolve the majority of issues independently. Day to day, that looks like troubleshooting technical issues, guiding customers through Socket's products, and building out the docs and resources that reduce repeat questions. You'll jump on video calls with enterprise customers when needed and flag patterns that shape our product roadmap. Verified open on Socket's own Ashby job board on 2026-10-15; apply through the employer's application form.