Senior Support Engineer (ReSharper)

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JetBrains is hiring a Senior Support Engineer (ReSharper). Fully remote: Remote in Germany or from European hubs (Berlin, Munich, Prague, Warsaw, Madrid, Cyprus, Belgrade). You work with the .NET stack, love diving deep into tricky technical problems, and enjoy helping developers. This role exists to bridge the gap between our users and our product teams. You won't just answer tickets; you'll get to the root of complex bugs and help turn what you find into fixes and features. Working closely with developers, QA engineers, and marketing, you’ll take ownership of technical issues, advocate for user needs, and help keep our developer community thriving. Day to day, you will: Investigate and resolve complex technical issues submitted by users worldwide. Reproduce edge-case user scenarios and submit clear, detailed bug reports to product teams. Verified open on JetBrains's own Greenhouse job board on 2026-10-17; apply through the employer's application form.