Senior Technical Support Engineer

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LangChain is hiring a Senior Technical Support Engineer. Fully remote: Remote in the United States. Listed pay: $130K – $195K + equity. ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. ABOUT THE ROLE We’re hiring a Senior Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure architects. You’ll be on the front lines helping teams debug production LLM applications and agents, improve AI observability and evaluations, and unblock critical issues. You’ll also help define what world-class technical support looks like for modern AI platforms KEY RESPONSIBILITIES - Be the go-to escalation point for technical support inquiries—diagnosing issues across customer setup, LangChain products, and deployment issues. Verified open on LangChain's own Ashby job board on 2026-10-16; apply through the employer's application form.